REMEMBER: Season members may redeem three weeks prior to the opening show. Tickets go on sale to the public two weeks prior to the opening show.
You can exchange your seats up to 24 hours before your original show time, provided there are remaining shows and seats available.
We do not give refunds for tickets. If you are unable to attend, you may:
This message appears when a non-member attempts to purchase tickets before the public tickets sales are active two weeks prior to the show. If you are a passholder trying to redeem tickets early, try using the account of the patron who purchased the pass. If still having issues, please call the box office (318) 595-0872.
No. Buying at least one membership at any tier will confer those benefits. However, please note that discounts will be determined by the highest tier purchased and will not stack.
Yes, as long as you purchase one membership in a higher tier you will get the benefits of that tier. For example, you may purchase one Patron Level pass and may also purchase additional Basic membership passes to have more season tickets at a great price.
However, certain benefits are determined by the number of memberships purchased in the highest tier. There is no additional benefit to combining a Patron and Elite Patron memberships. The system will apply the higher Elite discounts and ignore the Patron discounts.
Yes. As long as you purchase one of your memberships as a + upgrade, you will get the discounted tickets applied to the junior shows as well.
Your membership level will be determined by the combined number of memberships purchased at that tier. For example, if you were to purchase two Patron memberships, and two Patron+ memberships, you would be considered a Bronze Patron because you purchased a total of four Patron memberships.
The discounted tickets are built into your patron account. And will automatically be applied at check-out provided you are logged on as the patron who purchased the membership. If you are checking out as a guest, or under a different patron account, the discount will not apply.
No. The discounted tickets do not accrue with the number of memberships. But, buying more memberships at a given tier will increase the membership level as listed in the Playbill and provide more invitations to special members only events, up to the specified cap for each tier.
Yes. However, it is recommended to check out your student tickets in a separate order to make sure those discounts are utilized. The system will always attempt to discount adult tickets first even if they have already been redeemed by the membership pass if you noticed that your student tickets are full price and should be discounted, remove them from your shopping cart and check out with your adults tickets only, then, go back in and purchase your student tickets separately
Purchase a season pass in one of the following ways:
Note: Memberships sales end after the first show of the season.
REMEMBER: You will need a computer, or mobile device with internet access, and you can only redeem three weeks prior to the opening of the show.
Yes. However, a student pass can only be used on student tickets.
The lobby and box office is open an hour prior to show time, and the doors to the auditorium will open 30 minutes prior to show time. You are welcome to wait in the lobby prior to the auditorium opening.
Parking can be found across the street, by the T.L. James building and additional parking can be found across Vienna St (across from B1 Bank) or street parking downtown. Depending on time of the year and other downtown activities, parking could be limited. Please factor parking and walking time in your decision of when to arrive.
You can check-in by name at the box office table.
There will be ushers stationed at each door to the auditorium who will help you find your seat. A ticket seat number might look something like this:
OB-E13
The first letter represents the floor: O for Orchestra (ground) floor, and B for Balcony. The second letter represents the section A, B, or C, are listed from right to left. The third letter is the row, and the number is the seat number.
